Utilizing existing training materials, knowledge bases, technical manual, and past support tickets to provide better training with Ai.
A question is asked in a human way via chat. ie. How do I re-print a receipt.
Within seconds, a response is given using training, knowledge base, and other data that can be given to the end user.
Directly integrate on your website or training/support web platform. We even have options for local installations.
Every organization’s needs vary, but our typical flow for an organization utilizing IntelliChat for training looks like this.
Providing better support with fewer resources is the goal of an organization that relies on support techs to ensure a happy end client or customer.
We process your existing training and support data into a machine learning database. This includes knowledge bases, previous support tickets, technical manuals, and training manuals. This process prepares your data to be used by Ai Models for Q&A.
Many technical companies require months to spin up a support technician. By utilizing IntelliChat along side live support calls, support techs can begin providing valuable results to end users in weeks... all while learning.
Our team will monitor the results alongside feedback and input from your team to ensure we are providing the best results for training and support purposes.
Learn how the power of human intelligence coupled with artificial intelligence can increase productivity, customer satisfaction, and your bottom line.
